Privacy Policy
Last Modified: 30 May, 2025.
Conserv Congo (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency about how we collect, use, and share your information. This Privacy Policy explains how we handle information through our website www.conservcongo.org, our mobile applications, subdomains, and all other services controlled or operated by Conserv Congo (collectively, the “Services”).
Please read this Privacy Policy carefully. By accessing or using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect two types of information:
Personal Information
This refers to data that identifies you as an individual or relates to an identifiable person, such as:
Full name
ii. Email address
iii. Phone number
iv. Address
v. Payment or donation details
vi. Social media profiles (if linked)
vii. Photos, videos, or location data (with your permission)
viii. Other Information
This refers to data that does not directly identify you, including:
i. Browser type and version
ii. IP address
iii. Device type
iv. Language preferences
v. Pages visited and interactions
vi. Referring URL
vii. App usage and performance metrics
How We Collect Information
We collect information through the following means:
Direct interactions: Forms you fill out (e.g., donations, petitions, sign-ups), surveys, and direct communication.
ii. Cookies and tracking tools: We use cookies and similar technologies to analyze traffic, improve our Services, and tailor content. These may remain on your device after you leave our Services.
iii. Analytics tools: We utilize tools such as Google Analytics and Facebook Pixel to understand user behavior, troubleshoot issues, and optimize user experience.
iv. Third-party sources: We may collect information from social media platforms, partners, or publicly available sources.
v. Mobile apps: Our apps may collect usage data and access your camera, location, or photo library (with your consent).
3. How We Use Information
We use Personal and Other Information to:
i. Communicate with you, including fundraising, updates, and conservation impact
ii. Process your donations, memberships, and event participation
iii. Tailor content, campaigns, and communications to your interests
iv. Conduct research, analysis, and reporting to improve operations
v. Enforce our Terms of Use and detect fraudulent or unauthorized activity
vi. Comply with legal obligations and respond to requests from authorities
4. How We Share Information
We may share your information as follows:
With trusted partners and vendors: To help us manage donations, events, email distribution, or IT services
ii. With conservation collaborators: When joint efforts or field operations require cooperation
iii. For promotional and fundraising purposes: With other reputable nonprofits or exchange partners, only where permitted by law
iv. Through social media: If you choose to link accounts or engage with our posts
v, As legally required: To comply with legal processes, protect rights, or address threats
vi. With your consent: For other purposes explicitly agreed upon by you
Note: Any public posts (e.g., comments, testimonials) become accessible by others and may be used by third parties.
5. Your Choices and Rights
You may:
Opt-out of receiving promotional emails.
ii. Disable cookies in your browser settings
iii. Request access, correction, or deletion of your Personal Information
iv. Limit data sharing for advertising or fundraising purposes
Depending on your jurisdiction, you may have additional rights under local privacy laws. Please email us at [privacy@conservecongo.org] for any such requests.
6. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect information from them. If we learn we have collected Personal Information from a child, we will take steps to delete it.
7. Data Security
We use appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure. We urge you to use caution and report any suspicious activity.
8. International Users
If you are accessing our Services from outside the Democratic Republic of Congo, your data may be transferred to and processed in countries where our partners or servers are located. By using our Services, you consent to this transfer.
9. Third-Party Services
Our website and mobile platforms may contain links to third-party websites or tools not operated by Conserv Congo. We are not responsible for the content, privacy practices, or security of those third parties.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The “Last Modified” date at the top will be updated accordingly. We encourage you to review it regularly.
11. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or our practices, please contact:
Conserv Congo
Email: privacy@conservecongo.org
Website: www.conservecongo.org
Location: Democratic Republic of Congo